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Frequently Asked

Check out the answers to some of the most frequently asked questions below. If there’s something you still need to know or an answer isn’t detailed enough, please get in touch and I will get back to you shortly.

  • How do I schedule an appointment with you?
    You have several options, so whatever works best for you! Call 605-610-8220 Email Fill out the form under the "Book" tab on my website
  • How can I prepare for my appointment?
    We will email you a link to fill out your intake paperwork online which can be sent back to us electronically once completed. If you are not able to complete these forms online, please print off the forms that are emailed to you, fill them out, and bring them with you to your appointment. You can also complete the intake paperwork in-person if you prefer. Wait time will be little to none. Shop around FORM's boutique or hangout in the cozy chair at the front desk. I will greet you when I am ready to begin your appointment. Dress comfortably in clothes that allow easy movement and access for the therapist to examine your focus areas. For example, if you want to focus on your knee, please wear shorts or loose fitting pants.
  • Is there a place to change?
    We have two spacious bathrooms. There are also two showers you can use if you wish.
  • Do you take my insurance?
    I am an out of network, fee-for-service provider. I believe it is in your best interest to pay cash for PT and have no restrictions on the plan of care that we create, what we do during treatment sessions, and the number of visits you may need/want. I am passionate about providing the best possible services to help you get better. I want to be able to provide what you need, not what an insurance company decides is right for you. I also want to spend my time working for you, not doing paperwork and jumping through hoops for insurance companies. For these reasons, This means I charge a reliable fee with no hidden costs and payment is due at time of service. Unfortunately, because Well Balanced Physical Therapy is an out of network practice, I am not permitted to see clients who carry Medicare insurance per Medicare rules. Upon request, I am happy to provide a bill for you to submit to your insurance for out-of-network benefit reimbursement. Unfortunately, I have no control over and can't guarantee what services they reimburse, if any. You can reach out to your insurance company if you are interested in this to see what would likely be covered with your plan. Please ask me about using your FSA/HSA.
  • Do I need to see a physician first?
    Nope! You do not need a physician’s prescription or referral to receive physical therapy services in the state of South Dakota. I am happy to communicate with your doctor if you wish and will always refer to the appropriate medical professional if indicated.
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